2 Ofertas de Experience Manager en Venezuela
Sales Manager with BPO Experience
Hoy
Trabajo visto
Descripción Del Trabajo
Are you ready to take your career to the next level?
At PlacidWay, we help people around the world feel better by receiving the treatments or surgeries they need in countries where costs are lower, but with the same or even better quality. We are looking for a motivated and results-driven Sales Manager to lead a high-performing team and build long-lasting relationships with key clients in the medical tourism sector.
If you have B2C/B2B sales experience in a BPO or service-oriented industry, and are passionate about leading teams, this is your opportunity to make a significant difference and be part of our growth.
What you'll do:
- Key Account Relationship Management: Build and maintain strong relationships with key accounts, ensuring excellent communication and customer satisfaction. Proactively engage with patients and potential clients, closing sales to drive business growth.
- Sales Pipeline Management: Oversee and manage the daily sales pipeline, ensuring timely follow-ups and efficient movement of prospects through the sales funnel.
- Revenue Growth: Consistently exceed sales targets by achieving weekly, monthly, and quarterly revenue goals. Continuously adjust strategies as needed to meet company objectives.
- Team Leadership: Lead by example, fostering a high-energy, collaborative environment. Mentor and train junior team members to ensure their success and professional development.
- Sales Strategy & Execution: From prospecting to closing, lead the sales process, maximizing sales opportunities, and aligning strategies with company goals.
- Client Communication & Negotiation: Use your strong communication skills to negotiate deals, address client needs, and close sales.
- CRM & AI Tools Management: Utilize CRM tools (e.g., Salesforce) and AI-based tools to manage leads, track customer relationships, and maintain accurate sales records.
- Data Analysis & Reporting: Analyze sales data and KPIs, providing reports and insights that help refine sales strategies and improve overall performance.
- Sales Process Improvement: Continuously evaluate and suggest improvements in the sales process to increase efficiency and effectiveness in achieving sales targets.
What we're looking for:
- 3+ years of Sales Manager experience in B2C and B2B sales, with experience in BPO or service-oriented industries.
- Experience in call centers, cold calling, and outbound sales.
- Strong leadership skills with a "lead by example" mentality.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in CRM systems (e.g., Salesforce) and a deep understanding of sales strategies.
- Solid understanding of KPIs, sales metrics, and performance analysis.
- Experience in managing sales teams and meeting revenue goals.
- English language proficiency is a plus.
What we offer:
- Base salary with performance-based increases.
- Paid time off (PTO) for a healthy work-life balance.
- Quarterly commission and bonus programs.
- Continuous training and feedback sessions for both professional and personal improvement.
- Opportunities for continuous learning in sales, CRM tools, AI, and more, to enhance your efficiency and skills.
- Advanced technology, such as CRM and AI tools, to maximize efficiency and team performance.
Why Join Us?
If you're an experienced sales professional with a passion for driving results and closing deals, this is your chance to shine. At PlacidWay, we value initiative, teamwork, and the relentless pursuit of excellence. If you're looking for a challenging and rewarding role with unlimited potential, we want to hear from you
Ready to lead and grow with us?
Apply now with your CV in English and join our dynamic team in the medical tourism industry, where your leadership will make a significant impact on the growth and success of the company.
Job Type: Full-time
Pay: Up to BsF230,588.00 per month
Project Manager with Organizational Management
Publicado hace 39 días
Trabajo visto
Descripción Del Trabajo
About the candidate – Successful candidate must have the following:
1. Strong Management experience
2. Proven People Management and Organizational background
3. Assertive
4. Proactive
5. Expertise in Waterfall methodology
Key Responsibilities
- Project Management
• Own and lead projects and operational initiatives end-to-end within the Operations, Support, and IT Administration domains.
• Apply classical (waterfall) project management methodologies, with clearly defined phases: conception, planning, execution, and closure.
• Create and manage project baselines including detailed work breakdown structures (WBS), Gantt charts, and specification documents.
• Monitor project progress rigorously using “Plan vs. Actual” analysis and proactively manage deviations.
• Identify and manage project risks, issues, and dependencies.
• Coordinate internal resources and third-party vendors for the flawless execution of projects.
• Implement structured change request processes for any scope, timeline, or budget adjustments post sign-off.
• Maintain high standards of documentation and ensure strict adherence to organizational processes and project standards throughout the lifecycle.
- Organizational Leadership
• Provide organizational and disciplinary leadership to the operations/support/IT admin team.
• Manage team capacity, roles, and performance evaluations.
• Oversee team functions, ensuring consistent delivery of assigned tasks and alignment with business objectives.
• Understand employees’ roles and responsibilities well enough to support, guide, and optimize performance – without requiring hands-on technical execution.
• The person will concentrate on managing the tasks and workloads, keeping the IT personnel accountable for following internal SLA’s and deadlines etc.
Process and Meeting Management
• Establish and maintain a clear and efficient meeting structure to manage team activities.
• Ensure high-quality meeting documentation, including decisions, next steps, and task allocations.
• Develop and maintain central tools such as checklists, taskboards and to-do lists to standardize and streamline team processes.
Requirements
Required Skills:
Expertise in classical project management methodologies is essential, with a proven track record in:
• Waterfall and Hybrid project lifecycles.
• Detailed upfront planning using Work Breakdown Structures (WBS), Gantt charts, and Critical Path Method (CPM).
• Formal project control techniques, including baseline management, Earned Value Management (EVM), and rigorous change control processes.
• Practical experience with open source project management suites (e.g., OpenProject, ProjectLibre) for creating project structure plans, detailed Gantt charts, and milestone tracking.
• Confident use of collaboration tools such as enterprise wikis (e.g., DokuWiki, BookStack) for central documentation and Mattermost for structured communication.
• Very good knowledge of visualizing processes and workflows with tools such as draw.io.
Professional Qualifications
• Bachelor’s degree in one of the following or related fields: Business Administration, Management, Industrial Engineering, Information Systems, Operations Management, Project Management
• 5 + years experience in Project management, including 3 + years in team/organizational leadership.
• Proven experience in structured project management, especially in risk-based planning, resource allocation, and budgeting.
• PMP, PRINCE2, or equivalent project management certification is an advantage but not required.
• Proven and demonstrable expertise in the core principles of classical project management (as outlined in the PMBOK Guide) is required
• Strong capabilities in upfront planning, including scope definition, scheduling, and documentation.
• Familiarity with IT-related topics is an advantage.
Personal Competencies:
• Excellent written communication and documentation skills.
• High level of logical reasoning and structured thinking.
• Strong interpersonal and communication skills, with the ability to convey complex topics clearly and concisely.
• Reliable, organized, and accountable with a proactive and pragmatic leadership style.
• Ability to manage multiple priorities and stakeholders.
• Strategic thinking and a proactive mindset.
• Able to motivate and push the teams to reach expected outcomes.
• Comfortable presenting to executives and collaborating with other departments.
NOTE:
1. This an hourly rate on 40 hours a week
2. Initial 3 months - possible extension
3. Candidates who is available to start immediately will be priority
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